At Cumin Shop, we aim to provide a seamless and efficient shipping experience. Please read the details of our shipping policy to understand how we handle order processing, delivery times, and other important information.
1. Order Processing Time
- Order Processing: All orders are processed within 4 business days after receiving your order confirmation and payment (including any advance payment required).
- Business Days: Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed. In such cases, we will notify you via email or phone.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Delivery: Orders are typically delivered within 7-10 business days after they have been shipped.
- Delivery times may vary based on your location, and we are not responsible for delays caused by external factors such as carrier service issues or bad weather.
3. Shipment Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your order’s status.
4. Shipping Destinations
We currently ship only to addresses within [Country]. Unfortunately, we do not offer international shipping at this time.
5. Address Changes
If you need to change the shipping address after placing an order, please contact us as soon as possible at contact@cuminshop.com. Once an order has been processed or shipped, we may not be able to update the delivery address.
6. Delayed or Lost Shipments
If your shipment is delayed or you believe it may be lost, please contact us at contact@cuminshop.com. We will work with the shipping carrier to resolve the issue. However, please note that delivery delays caused by the carrier or external circumstances are beyond our control.
7. Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Please provide a valid residential or commercial address to ensure successful delivery.
8. Shipping Damage
If your order arrives damaged, please contact us immediately with:
- Your order number.
- Photos of the damaged item(s) and packaging.
We will assess the situation and provide a solution, such as a replacement or refund, depending on the circumstances.
9. Returns & Refunds
For information on returning products and receiving refunds, please refer to our Returns and Refunds Policy.
Contact Information
If you have any questions about this shipping policy, feel free to reach out:
Email:Â contact@cuminshop.com
Address: 1ST FLOOR, FLAT NO 103, SR Residency Apartment, ROAD NO 15, Hyderabad, Medchal Malkajgiri, Telangana 500055
Contact Number: +91 7842462742